Effective as of August 30, 2023
COLLECTION AND USE OF PERSONAL INFORMATION
When you visit our Website, we will not collect any personally identifiable information about you unless you provide it to us voluntarily. Even then, we will collect only that information that we think is necessary for our legitimate interests consistent with the services offered by the Practice, such as internal research and development to improve the quality of our services and the Website. Such information includes personally identifiable information such as your e-mail address, name, home or work address, telephone number, and such other personally identifiable information which you provide to us, to schedule an appointment or otherwise participate in services we offer or which may be offered through third parties (collectively, “Personal Data”).
Some reasons you may choose to provide Personal Data are to complete online forms or surveys or join an email list. Our Website contains forms through which users may request information or supply feedback. In some cases, Personal Data is required so that we can provide the requested information or to process credit card payments. Though providing Personal Data in connection with customer feedback provided through our Website is completely optional, you may choose to provide your name and contact information to facilitate any requested follow-up. Should you provide such Personal Data, it will be shared only with individuals that need it to respond to questions.
Note that some online services featured on the Website may be operated by third-party vendors. We recommend reviewing the terms and conditions and privacy policies of any such vendors (as further discussed below).
We may also use Personal Data to provide you information that we believe may be of interest to you, such as newsletters or information about the services that we offer. You may opt out of receiving such information as described more fully below. Note that you are able to visit our Website without providing Personal Data, but it may be required to fully participate in certain beneficial services like the ones mentioned above.
We may also collect information about your computer hardware and software that does not reveal your Personal Data and cannot be traced back to a specific individual. This information can include your IP address, browser type, domain names, access times, domain addresses accessed on our Website, and referring website addresses. We collect this data automatically to help us administer and improve your experience with the Website, to understand how visitors are using the Website, and to perform statistical analysis (e.g., monitoring traffic flow to and from the Website). It may also be used to measure the popularity of services and programs that we offer.
“Cookies” are text files that a web server places on your computer or device to help the web server keep track of information related to your use. Cookies cannot be used to run programs or deliver viruses to your computer and they are not linked to any Personal Data.
One of the primary purposes of cookies is to personalize your experience when interacting with the Website. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the features that you customized. Cookies also help us to track traffic patterns as noted above to help us improve the Website.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to prevent the acceptance of cookies and cookies may be deleted at any time. Note that rejecting cookies may prevent you from using certain features of our Website. The “Help” section located in the toolbar of most web browsers will provide instructions for disabling the acceptance of cookies.
Our Website may contain links to sites that are not operated by the Practice. You may be asked by those sites to provide Personal Data or to release information you may have provided on our Website. You are not required to provide or release any Personal Data. We may also allow certain “widgets” (i.e., social share buttons) on our Website to allow users to easily share information to social media or other platforms. The third parties that own these widgets may have access to information about your browsing history on websites where the widgets are placed. We encourage you to review the privacy policies of any third-party websites you choose to link from our Website or social media platforms so that you can understand how those websites/platforms collect, use, and share your information. The Practice does not control, and is therefore not responsible for, the privacy policies or other content on third-party websites or social media platforms.
INFORMATION SHARING AND DISCLOSURE
Sharing with our Service Providers:
We may contract with third-party service providers to help us administer our Website and related services. These service providers will only have access to your Personal Data for performing the contracted services and are expressly obligated not to use or disclose your Personal Data for any other purpose.
Sharing with Third Parties:
We may share the computer hardware/software data we collect automatically in the aggregate with third parties for quality improvement purposes, research and analysis, and other similar purposes.
Disclosure for Legal Purposes:
We may use any collected Personal Data to contact users in connection with their inappropriate use of our Website, or in connection with a complaint another user has filed about their use.
We may also disclose any information to another party (e.g., law enforcement or government officials) to comply with legal requirements, court orders, or government agency requests; to protect or defend the Practice; to protect the rights and safety of any third party, user, or the public; to stop any activity that we consider illegal or unethical; or, to the extent required or allowed by law, in connection with a corporate transaction, such as a merger, divestiture, consolidation, or asset sale; or in the event of bankruptcy.
DO NOT TRACK SIGNALS
“Do Not Track” signals are requests by web browsers to disable a web application’s tracking of website or cross-site traffic. California law requires us to disclose how we respond to such Do Not Track signals. Our Website does not have the capability to respond to any Do Not Track configuration set in your web browser, so we do not disable tracking or take any other action in response.
Our Website is not directed to or intended for children under the age of 13 and we do not knowingly collect personal information from such children without parental consent. If we find out that we have inadvertently collected personal information from a child under the age of 13 without parental consent, we will take steps to remove such information from our systems. If you are under the age of 13, please consult a parent or guardian for help.
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining services for personal, family, or household use are entitled to request and obtain from us, once each calendar year, information about the information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately preceding calendar year.
To obtain this information, please send an email message to email@example.com with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide in response the requested information to you at your email address. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only required information will be included in our response.
CONTACT US USING THE BELOW ADDRESS AND INFORMATION
If you have questions, comments, or concerns about our collection, use, or disclosure of your information, please contact us at:
Scar Healing Institute
421 N Rodeo Dr
Suite T-13 (Second Floor)
Beverly Hills, CA 90210
Telephone: (424) 225-2453