Start with The SHI CROSS

Meet Our Phase System

Our SHICROSS™ improves on TCA CROSS and Traditional Phenol CROSS

Our Proprietary Phase-Out System with SHI CROSS 

CROSS is suitable for all skin types across all ethnicities, thereby enabling a wider range of individuals to benefit from this acne scar treatment. 

However, common drawbacks of treating acne scars such as rolling scars, boxcar scars, and ice pick scars with TCA CROSS and traditional phenol CROSS

treatments include hyperpigmentation, hypopigmentation, and/or prolonged erythema (redness).

How our SHICROSS™ improves on TCA CROSS and traditional phenol CROSS

With individuals with darker skin particularly, there is an increased risk of hyperpigmentation following TCA CROSS treatment, Conversely, individuals with darker skin have an increased risk of hypopigmentation following phenol CROSS. Therefore, SHICROSS™ is superior for patients with darker skin types (above Fitzpatrick level III skin tone). 

At the Scar Healing Institute, we use an optimized and thoroughly tested alternative to standard phenol formulas known as SHICROSS™ that differs from the TCA CROSS and phenol CROSS that is found in most clinics. Through our years of research and experience we have been able to develop a system of formulas and techniques that help minimize or entirely prevent the common issues associated with other CROSS treatments. 

Many of our patients come to us after having experienced scar widening and/or hyperpigmentation due to TCA CROSS treatments received elsewhere. These patients are understandably hesitant but after undergoing our treatment are evidence that SHICROSS™ is far more effective than traditional CROSS techniques. 

Meet Our Phase System

Other Helpful Skin Procedures

While our proprietary phase system is highly customizable and flexible for patients, we recognize that patients may benefit from other procedures as well. Explore these treatment options below and see if they may be right for you!

Acne Scar Treatment

Our proprietary Acne Scar Phase-Out System, combining chemical, manual, and laser therapy to treat your scars.

Scar Removal

Minimally invasive scar revision techniques designed to lift or flatten your scars.

Chemical Peels

Full-field and CROSS application of proprietary SHI formulas to stimulate collagen production and even out skin texture.


A multitude of minimally invasive options, including subcision treatments, microneedling, and excisions, to fade your scars.

Laser Treatment

Experience the latest latest laser technology, designed to boost collagen production and resurface the skin.


Restore volume and youthful skin with natural biostimulatory fillers and proprietary anti-inflammatory cocktails.

“Our wounds are often the openings into the best and most beautiful part of us.”

“Our wounds are often the openings into the best and most beautiful part of us.”

We are committed to learning your story and helping you move on to the next chapter in your life with healthier and happier skin.

SHI Site Skin Model


Your skin needs the same attention as your mind and your body.

Your skin needs the same attention as your mind and body

Book an appointment to discuss your scar healing journey today!